Cash, Check, Visa, MasterCard, American Express and Discover are accepted. We do not ship COD, all orders must be pre-paid. For all special orders and custom printed items we require full payment when the order is placed.
Services Charges – All returned checks will incur a $25 service fee.
Shipping
For in-stock items we ship within 24 hours. Warehouse location is Midland Michigan. Our standard method of shipping is UPS ground (No PO Box numbers please). Next-Day Air, 2nd – Day Air and 3rd Day select are also available upon request, please call for rates.
All orders over $500.00, free shipping!
Shipping Damage Claims
If your UPS shipment was received damaged, please notify your UPS driver immediately to make a claim. Damaged merchandise should be reported to our office immediately for refund, replacement or return. We reserve the right to deny any claims made more than 30 days after receipt of product.
Returns
Only orders made at retail pricing are refundable. All other orders are non-refundable except for damaged or incorrectly shipped products. To return a product, it must not have been used and must be returned in its original packaging in sellable condition within 30 days after receipt. We reserve the right to deny any returns made more than 30 days after purchase. We cannot accept returns of custom orders or dated product. Please call our office for return authorization and send all returned items freight prepaid.